Rachel is described by clients as a bold advocate, who is practical, efficient, and a creative problem-solver. Her practice focuses on product liability defence and products-related regulatory issues in the automotive, industrial manufacturing and consumer products sectors. She has extensive experience defending manufacturers in product liability actions, involving products ranging from automobiles, construction, agriculture, and industrial machinery, and recreational vehicles, to fire and security products, consumer products, building materials, and juvenile products.

Rachel acts as national coordinating counsel for several manufacturing clients, managing their product liability litigation matters across Canada. She provides advice to clients in relation to the Canada Consumer Product Safety Act and routinely handles product recalls, working on global recall teams. She further provides proactive risk management advice and strategies, including warnings and manual reviews.

Rachel is recognized for her expertise in Chambers Canada as a leading lawyer in the area of Litigation: Product Liability. She is the Chair of the Building Products Specialized Litigation Group for the Defence Research Institute (DRI) and is a member of the Federation of Defence and Corporate Counsel (FDCC).