Name
Concurrent Session : Making it Easy to Say Goodbye: Best Practices for Managing the End of the Franchise Relationship
Date & Time
Thursday, September 18, 2025, 10:00 AM - 11:00 AM
Dan So
Description

Franchisee departures are never easy—but with the right approach, they don’t have to be disruptive. Whether a termination is driven by performance issues, non-compliance, or mutual agreement, clear processes and well-coordinated teams are essential for protecting the brand and maintaining continuity.

This session focuses on the core legal and operational considerations involved in terminating a franchise relationship, including lease transfers and real estate obligations, which can add significant complexity. Speakers will share real-world examples, explore recent legal developments, and offer practical guidance on how to execute franchisee exits with clarity, consistency, and confidence.

Learning Objectives:

1. Understand the legal framework and practical steps involved in terminating a franchisee.

2. Learn how to handle lease transfers and site continuity as part of the termination process.

3. Explore strategies for managing franchisee exits in a way that protects the system, brand, and relationships.

 

 

Location Name
Brule B
Full Address
Old Mill Toronto Event Venue
21 Old Mill Rd
Etobicoke
Toronto ON M8X 1G5
Canada
Session Type
Concurrent Session
Survey Link