This presentation will focus on the key commercial, legal and relationship dynamics related to the construction and implementation of a franchisee compliance program, including the details of the program, communication strategies, management and enforcement. It will address the different needs of franchisors depending on their size, level of maturity, franchisee characteristics, and other factors.

Learning Objectives:

1. Understanding what is a compliance program.
2. Understanding how to build a compliance program.
3. Understanding how to implement and enforce a compliance program.