For the first time ever, hear from the heads of the Canadian Franchise Association (CFA) and international Franchise Association (IFA) as they speak about the North American franchise industry’s post-pandemic future! Join Sherry McNeil, CFA President & CEO and Catherine Monson, IFA Chair and CEO of FastSigns International, as they share their insights, thoughts, and predictions on what lies ahead for franchising in Canada and the U.S.

Drawing on their experience and expertise in franchising as heads of the world’s largest franchise associations, franchise brand leaders, industry advocates, and franchise veterans, Sherry and Catherine will examine how business across North America reacted to the pandemic in 2020 before looking ahead to what we can expect from both an industry and brand point-of-view in 2021 and beyond.

Moderated by David Druker, President & CEO of The UPS Store Canada, this discussion will also address:

•    How did the franchise industry in North America fare in 2020?
•    What themes have come to the forefront over the past year?
•    What has permanently changed in franchising?
•    What will the next chapter of franchising look like?
•    What will franchises need to do to succeed?

You don’t want to miss this engaging conversation between two of the world’s most influential women leaders in franchising!