Franchisee training begins from day one and continues for as long as procedures and protocols are updated. As the world adapts to new safety protocols from COVID-19, it’s important that franchisees are properly trained and can provide teaching to their managers and staff. This roundtable will look to answer these questions: What is the franchisee training program? How can franchisors train their franchisees during COVID-19? Why is continuous franchisee training so important during COVID-19? How can franchisees evaluate whether the training they receive is sufficient?