WSI’s Rimma Jaciw, VP of Global Operational Performance, has been with the company for over 15 years. In our interview with her, we find out about all the languages she can speak (more than you'd think!), about how she was the second woman in Canada to receive her Certified Franchise Executive designation, and how she was voted the Chairwoman of the Membership Committee of the Canadian Franchise Association before being asked to join the Board two years ago.