Name
Navigating the Franchise Operational Landscape: Strategies for Success
Date & Time
Thursday, May 16, 2024, 10:00 AM - 11:00 AM
Brian Bazely Cristy Laing Mike Kuberski Sherry Bureau Sean Bannerman
Description

Embark on an illuminating journey through the dynamic landscape of franchise operations. This interactive session addresses the evolving needs of franchise systems at every stage, from burgeoning newcomers to established giants. We'll delve into the intricacies of regulatory compliance, technological integration, customer experience optimization, and the nuanced art of fostering franchisee relationships as your system scales. 

 

Learning Objectives: 

  1. Adapting to Growth: Understand how operational standards evolve as franchise systems grow, catering to the unique needs of new/emerging systems, mid-sized systems, and large/iconic systems. 

  1. Innovative Technology Integration: Explore strategies for leveraging technology to streamline operations, regardless of system size, ensuring scalability and efficiency gains. 

  1. Consistent Customer Experiences: Learn how to maintain brand consistency and elevate customer experiences across diverse franchise locations, from fledgling ventures to industry titans. 

  1. Fostering Franchise Relationships: Navigate the delicate balance of scaling operations while cultivating meaningful relationships with franchisees, transitioning towards a collaborative "sell not tell" culture for sustained success. 

Join us for a comprehensive exploration of franchise operations, tailored to meet the needs of systems at every stage of growth. 

Session Type
Concurrent Session
Location
Westminster