Full Name
Shirley Chen
Job Title
Director of Operational Excellence, Training & People
Company
Kevito Group
Bio
Director of Operational Excellence, Training & People at Kevito Group. With 10+ years of experience in training and setting up processes and procedures. I drive brand consistency through people development, process optimization and scalable training systems. I bridges strategic vision with frontline execution to ensure every customer and employee experience reflects the brand's core values.
Speaking At
