Name
You Get What You Give: Driving Franchisee Satisfaction by Creating Value for Your Franchisees
Date & Time
Monday, April 3, 2023, 3:30 PM - 4:30 PM
Josh Stevenson Gary Zalepa Jr.
Description

It is crucial to identify what is truly valuable to franchisees. What do you do that is valuable to them? What are the things that they truly care about and value? Having and delivering on an excellent value proposition that franchisees want to be a part of is essential to franchisee satisfaction. 

In this session, learn from award-winning franchisors as they share their approaches and best practices to identifying, creating, and delivering value to their franchisees and how you can improve your franchisees’ satisfaction and performance. 

Learn about the importance of franchisees taking accountability for their own success by taking advantage of the programs, training and resources offered. Discover how franchisees thrive when fully engaging with what their franchisor has to offer. Understand why keeping lines of communication open is critical and what franchisors can do to make new franchisees feel supported as they find their footing. Hear what franchisors and franchisees should do to make the most of in-person networking opportunities with each other and how this can have tremendous impact on franchisee success.
 

Session Type
Concurrent Session