Name
What is the future of A.I. in franchising and the workplace?
Date & Time
Sunday, April 2, 2023, 2:30 PM - 3:30 PM
Jason Kealey
Description
  • What A.I. technologies (i.e. ChatGPT and DallE) have you experimented with and whatyou’re your experience been?
  • Are you currently using A.I. and/or machine learning technologies to improve operational efficiency, reduce costs, and enhance customer experiences in your business now? What advice do you have for franchisors considering introducing it into their businesses?
  • With the increasing use of AI-powered chatbots and virtual assistants in customer service, what opportunities and challenges do these technologies present for franchising, and how can franchisees balance the benefits of automation with the importance of personalized customer interactions?
  • How can AI and predictive analytics be used to help franchisors identify and address potential issues and opportunities within their networks, such as franchisee performance or market trends?
  • What impact will the adoption of AI and automation have on the franchisee workforce, and how can franchisors and franchisees prepare their employees for the changing nature of work in the digital age?
  • What potential challenges may arise from the increased use of A.I. in the workplace, such as job displacement, copyright, and ethical considerations?
     
Session Type
Roundtable