Name
Moving from Crisis to Recovery - Stories from the Trenches
Date & Time
Thursday, September 24, 2020, 11:00 AM - 12:00 PM
Caroline Kolompar Kim Kobayashi Nivera Wallani Ken Otto
Description

This past year has presented all of us with unprecedented circumstances, challenges, and opportunities. Franchisors and franchisees alike have had to act with agility and flexibility as they have navigated these changes and responded to the COVID-19 pandemic. In the opening plenary session, our excellent group of panellists will share their real-world experiences of reacting to, and recovering from, the COVID-19 situation. The panel, which will bring both business and legal perspectives, will discuss how they adjusted their franchise systems and operations in the wake of the pandemic. These first-hand anecdotes will set the stage for the various issues that will be addressed in greater detail throughout the event’s concurrent sessions and roundtables. 

Session Type
Keynote