One of the most important things you need to do as a franchisor is properly train and support your new franchisees to represent your brand and help them find business success. New owner training is a fundamental component of most franchise systems, but ongoing support is often key to the satisfaction and success of franchise partners. This concurrent session will provide you with key takeaways including: what changes implemented due to COVID-19 should stay and how or when you should return to standard training policies, how to maintain operational compliance and safety for your franchisees, and how to maintain a positive outlook towards your franchise system in post-COVID-19 times.