Approved for 300 Education Credits

The Canadian Franchise Association’s (CFA) Fran-Guard course is based on the International Franchise Association’s (IFA) Fran-Guard program and is a mandatory component of the CFE Program.

The Fran-Guard course was created to safeguard your franchise by having your key employees fully trained on the franchise sales management and compliance process. It gives you the tools to manage your compliance program and avoid costly mistakes that can potentially wreck your franchise system.

CFA’s Fran-Guard program is for senior executives, franchise development professionals, lawyers and compliance managers. The program features both the legal and business aspects of compliance taught by legal experts. Compliance not only reduces risk but it can result in better company profits.

Approved for 200 Education Credits

Underperforming franchisees can damage the brand, drain support resources, and erode the value of their own business. Identify the symptoms and causes of underperformance at the earliest possible opportunity, and applying the correct intervention strategies and tactics, can preserve and grow a franchisee’s equity, as well as reduce risks to the franchisor and the rest of the network.

This workshop will identify key types of underperformances, and how to overcome them. It explores:

• The relationship between recruitment, training, support and performance;
• Creating and monitoring compliance standards;
• Individual franchisee and group reporting requirements;
• The potential for conflict (and its consequences) when franchisees struggle to achieve profitability;
• Changes to the business model that can improve franchisee performance; and
• How does franchisee performance affect network growth and development?