Jacqueline Kalina
Tim Hortons
Senior Director, Franchising & Operations Analytics
Operational Excellence in Any Economy: Protecting Sales Through Consistent Execution

Julie Anthony
Shoppers Confidential Inc.
Founder & CEO
Reputation, Relationships & Results: Local Marketing, Reviews, and Building a Trusted Franchise Brand

Ian Gordon, CFE
Koala Insulation
COO
Operational Excellence in Any Economy: Protecting Sales Through Consistent Execution

Erica Gale
Bento
SVP- Brand Development
Beyond Bricks & Mortar: Designing Franchise Experiences That Scale Across Every Touchpoint
The Value of the CFE: Strengthening Leadership in Franchise Systems

Jeff Lefler
Altius Group
Beyond Bricks & Mortar: Designing Franchise Experiences That Scale Across Every Touchpoint

Kirk Allen
Reshift Media
Co-founder
Beyond Bricks & Mortar: Designing Franchise Experiences That Scale Across Every Touchpoint
Lead Generation Strategies Every Franchisor Should Know

Alina Badran
FDA Construction Inc.
Vice President
Beyond Bricks & Mortar: Designing Franchise Experiences That Scale Across Every Touchpoint

Chandrashekar LSP
ZOHO
Managing Director
Reputation, Relationships & Results: Local Marketing, Reviews, and Building a Trusted Franchise Brand
AI for Franchise Operations. Hype vs. Real Leverage

Patrick Wyness, CFE
Franchise GrowthLab
VP Operational Systems
Operational Excellence in Any Economy: Protecting Sales Through Consistent Execution

Arash Fasihi
Sayda
CEO
Operational Excellence in Any Economy: Protecting Sales Through Consistent Execution

Juan Montoya
JMport Design House
Owner
Beyond Bricks & Mortar: Designing Franchise Experiences That Scale Across Every Touchpoint

Daniel Allicock
Global Pet Foods
Franchise Sales Manager
Reputation, Relationships & Results: Local Marketing, Reviews, and Building a Trusted Franchise Brand