There is really something for everybody! Explore all type of sessions right here:

Please note the sessions may be subject to change. Check back here for the most updated information.

Opening Remarks
Description

Welcome to Marketing Day 2023!

To kickstart today's Marketing Day 2023, let's hear from our CFA Co-Chairs.

 

Description

Join us for an insightful keynote presentation from one of the industry's leading experts in diversity, equity, and inclusion  – Pizza Pizza! This presentation will explore the vital importance of DEI in today's business landscape, and how it can be integrated into your corporate culture and marketing strategy.

This keynote will delve into how diversity, equity, and inclusion (DEI) has helped shape Pizza Pizza's corporate culture and share insight into how Pizza Pizza has successfully integrated DEI into its marketing strategy, both through consumer-facing campaigns and franchise recruitment efforts. Discover how Pizza Pizza’s commitment to DEI has led to the recent recognition as the CFA’s 2023 Diversity Equity & Inclusion Champion award winner, and how they continue to lead the way in this space.

This keynote presentation is a must-attend for not only marketing teams, but also franchise recruitment and development teams. You'll walk away with actionable insights and practical strategies to incorporate DEI values into your own brand, both in how you market to consumers and how you recruit franchisees.
 

Description

Join us for the closing keynote presentation, "Driving Success with Digital: Essential Marketing Tactics for Franchise Systems and Suppliers" featuring Davida Groisman, Head of Industry at Google. Get ready to discover the latest digital marketing trends and strategies to supercharge your franchise system’s growth in 2023 and beyond. 

In this powerful session, Davida will share her insights on the top consumer trends that are shaping the future of shopping, eating, and mobility. She'll also explore the latest loyalty and app innovations, and how multicultural Canadians are changing the game. 

You'll also learn about the must-have digital marketing tools and tactics for franchise systems, including Google Trends and other free tools, search optimization, and leveraging Google Business Profile (GBP) to reach more customers. 

But that's not all! Davida will also unveil the cutting-edge power of AI and machine learning, and how it can help you innovate your digital marketing strategy with Google's App Campaigns, PMAX, and other groundbreaking features. 

As a bonus, Davida will show you why the Google Suite offering and GBP are critical for both franchisees and franchisors. And as a supplier, you’ll discover how to leverage the power of free Google tools to grow your franchise system’s visibility, attract more customers, and drive incremental foot traffic. 

Don't miss this exclusive opportunity to learn from one of the world's leading digital marketing experts. Register now for Marketing Day on May 18, 2023, and discover how to make your marketing memorable! 

Closing Remarks
Description

To close off on this successful day and event, we will hear from our co-chairs.

 

Description

Have questions about franchise development but don’t know where to begin? Look no further! This expert panel will cover the ins and outs of franchise development through the lens of its broad range of professional experience in the field.

Whether you’re a new or established franchisor, a solid understanding of franchise development is imperative to your success and growth in Canada. Delve into the world of franchise development through the highly anticipated “Ask the Experts” panel, which will provide insights into the legal and financial aspects you need to consider, as well as practical business and marketing strategies that can help you succeed.

Our panel of experts will share their experiences and expertise, giving you the opportunity to ask questions and engage in meaningful discussions about the franchise development process to help you take your franchise system to the next level.

Description

Regardless of their job title, everyone is in marketing.

From the way you answer your phone or emails to the way you present yourself in a sales pitch or internal meeting, every interaction is an opportunity to market your brand. That's why it's essential to ensure that all members of your team not only understand your brand's core values, but also live them.

This session will teach you how to be an effective brand ambassador and how you can inspire your team to do the same, starting by ensuring everyone on your team is the right fit for your brand.

Description

In today's fast-paced world, time is money, and lead nurturing is a critical component of successful franchise recruitment. Are you looking for ways to streamline your lead nurturing process, attract more qualified leads, and convert more applicants into serious prospects? Look no further than our panel of experts, who will share their insights into modern tools and techniques for effective lead nurturing.

In this session, you'll learn about the latest automation tools and software available to help you nurture leads more effectively and efficiently. Our panellists will share insights into implementing a strategic approach that leverages these tools to both drive and convert leads into phone calls and prospects. This session will also cover the benefits of automation, including the ability to save valuable time and money, attract more qualified leads, and expand your franchise network in a sustainable and scalable way.

Join us to gain practical knowledge and tips on how to implement an automated lead nurturing strategy that will take your franchise recruitment process to the next level. 

Description

Hosted by Reshift Media, recently voted the world’s best franchise marketing firm at the Global Franchise Awards, this fun and interactive session will teach you what top franchise systems are doing to grow their store-level customers. It will also provide you with practical insights on how to apply these strategies to your franchise system to help you stand out in today's highly competitive market.

Get ready to delve into the role AI can play in digital marketing, including how to integrate machine learning into your digital marketing efforts, so you can leverage AI in your day-to-day workflow. You'll learn how to use AI to optimize your campaigns, personalize your content, and improve the customer experience.

This session will cover a wide variety of digital marketing topics including:

  • Incorporating localization into your digital strategy to out-perform competitors
  • Increasing performance through machine learning & AI 
  • The explosion of short-form video such as TikTok and Instagram reels 
  • Creating a competitive advantage with first-party data

Don't miss this opportunity to learn from true industry experts and take your digital marketing to the next level!
 

Description

In this session, attendees will learn the role reputation can play when it comes to their franchise’s investability and how, as a franchisor, it’s crucial to monitor your brand’s reputation, incentivize locations to maintain a positive reputation, and promote your brand’s positive reputation to potential franchisees. 

You’ll learn how to proactively build and manage a good reputation in business and take control of your brand’s narrative through social media interactions and online customer review management. Gain powerful insights into why online reviews and the voice of the customer can help franchises increase customer trust, drive more revenue and profit, have a direct line to the customer, and appear higher in search rankings so they will get chosen over the competition.

Attendees will walk away from this session with a clear understanding of the opportunities waiting for them when it comes to considering their franchise’s reputation in the long term, and how having a robust system in place to capture and market customer experiences will become one of the most integral parts of their business.

Key Takeaways: 

  • Word of mouth marketing vs. reputation marketing - the differences and similarities. 
  • How to facilitate reputation marketing through digital platforms. 
  • The impact that expanding your online presence has on driving territory growth.
     
Description

Join Lisa Raffaele, PR expert at Bubblegum Canada, for an exclusive media

training workshop that will give you the skills and confidence you need to handle

media inquiries and tough conversations as a franchise leader. In this condensed

crash course, you'll gain practical skills for structuring your key messages and pivoting

conversations towards those messages to ensure you’re always in control of the

narrative. Whether you're just starting to build your media presence or just looking

to improve, this workshop will provide you with the strategies and techniques you

need to succeed. With hands-on exercises and real-world examples, you'll walk away

with new skills and a renewed confidence in your verbal ability to handle media for your

franchise system. Don't miss this opportunity to learn from one of the best in the

business and take your PR game to the next level!

Before you head to other sessions, grab a cup of joe and take the opportunity to connect with your franchise community!

Don't forget to stop by the Photo Booth for some fun photos near the social media wall sponsored by Reshift Media Inc.

12:15 PM

Enjoy a well-deserved lunch with your colleagues as well!

Before you head to other sessions, grab a cup of joe and take the opportunity to connect with your franchise community!

Don't forget to stop by the Photo Booth for some fun photos near the social media wall sponsored by Reshift Media Inc.